What will happen if I lose my ticket or don’t use it?
If paper tickets are lost, call your Netholidays agent or the airline to file a claim. Depending on the individual airlines’ policy, you may be penalized substantial fees or required to purchase a new ticket. If the lost ticket is not recovered or used within 6 months, the airlines will, at a minimum, make a partial refund less processing fees. Certain bulk and coupon tickets are absolutely non-refundable, even if lost, stolen or damaged. A minimum service fee will apply. Check with your Netholidays travel agent or the airline for specific fees, policies and procedures regarding lost tickets.
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